Committed Expertise is Qualitative Deliverables

IBN Technologies Limited is an outsourcing specialist co-op with a client base covering the USA, UK, Middle East, and India. IBN has a State of the Art Global Delivery Center in Pune, India. IBN procedures are ISO 9001:2015 / 27001: 2013 quality ensured. In 22+ years of operation, IBN has developed as driving IT and BPO outsourcing specialist organization in Hedge Fund & Other Alternative Investment industries, Finance & Accounting, CPAs, Banking, Travel, Human resources & Retail Industry

icon

IBN Mission

To ensure that our people are committed to adding value, and delivering quality and financial and commercial efficiencies for all stakeholders concerned by providing fast response, committed expertise, and consistently high-quality services. IBN will generate enough satisfaction for our clients to provide a stable retainer base. It will use this as a base to acquire similar visionary organizations to ensure that the business as a whole is dynamic and forward-moving.

icon

IBN Vision

To become the most sought-after multi-service provider by way of consistency in delivering quality and value multiplying services within the constraint of time and capital under the arc of compliance to regulations concerned.

icon
icon

IBN Quality Policy

IBN values its quality policy for excellent customer satisfaction by delivering superior quality solutions & services in all business activities with maximized ethical integrity, accuracy, timely and appropriate customer support, committed expertise, and understanding.

IBN Management and Employees are committed to the Quality Policy and Continual Improvement in Quality Management System

icon

Profile and Facts

22+ years of global Business Process Outsourcing experience.

500+ satisfied clients.

ISO 9001:2015 Certified Processes for Quality.

ISO 27001: 2013 Certified for Information Security Management.

Top-tier talent with multinational corporate experience.

10 Million client's customer transaction processed annually.

Presence in USA & UK

icon

IBN Value Propositions to its Clients

Our most significant value proposition for a client is based on building blocks to success nurtured by creating a partnership.

In any of our engagement we focus on following:

Customized Solutions with complete service cycle offshoring

Consulting-led approach to deliver business services

Experienced team of Qualified and Certified professionals

Standardize processes and policy design

Streamline resources and remove redundancy

Establish a business focus for the client

pic

Certification

img
img
img
img
img

Our Team

Ajay Mehta

Founder and CEO

Surendra Bairagi

Global Head - Sales & Strategies

Pratik Shah

CTO - Cloud

Aniket Ruke

General Manager - F & A

Nejal Panchal

Senior Process Manager - FOF & HF

Pradip Gore

Business Development Manager

Are you a senior at an economics school or a post-graduate with at least a Master's degree? If either of the answers is yes, we've got a job opening waiting for you to apply!

careers

FAQ

Q: Why do I need bookkeeping?

Having good bookkeeping will ensure you have efficient accounting systems. This helps you manage critical components of your business.

Q: Can't my accountant or data entry person do my bookkeeping for me?

An accountant usually manages the preparation and filing of tax related tasks. A bookkeeping service handles your daily financial record keeping which affects the core components of your business. Bookkeepers even take care of the books using adjusted trial balance, maintain fixed assets, check extraneous expenses, take care of bank reconciliations, handle payrolls, and many more activities that are quite beyond the reach of an everyday accountant.

Q:What are the different types of BPO processes/services provided by IBN?

since 1999.
Inbound Services ╶ Technical support, Billing queries, refund request, sales support,customer retention and product information requests, sales and order fulfillment Outbound Services ╶ prospective services and new service promotion Surveys and market research ╶ Data capturing and analysis services.

Q: How are project communications handled?

Ease of communication is a top service priority. Day-to-day production communication is handled via email, phone, Skype, web meeting

Q: How does IBN Technologies Limited ensure quality and reliability in the services they offer?

A:Our testimonials from clients all over the world are a mark of pride that we wear for having promised, accurate, timely and reliable service provider in BPO industry.IBN earned certification for ISO 9001:2008 which is focused on meeting customer expectations and delivering customer satisfaction so you must pay attention to the customer.

READ MORE

WE REVIEW AND ACCEPT YOUR MAIL REQUESTS ON A 24/7 BASIS