Hospitality

The executives of large hotel chains, reits and hotel management companies frequently face the issues of high costs, significant capital investment and concerns about the ability to keep up with technology associated with a current back-office operating model.

The untapped potential to reduce costs, improve efficiencies and support consistency in the hospitality industry depends on reliability and promptness to uncharted events. due to unpredictability, many hoteliers face losses.

As the business is wholly dependent on customer satisfaction, the major core back-office operations outsourced give the organization financial resources and time to pay attention to detail.

IBN offers a customized design, fitting an organization's core methodology conceptualised and implemented to deliver optimum freedom to the company to invest in expansion or diversion.

Many companies are now reaping the rewards of outsourcing their in-house functions. Robust shared services technology platforms, seizing on back-office improvements to enable growth.

The increased financial and operational performance has helped increase the span of outsourced activities to E-invoicing, Payroll, Online booking software, and booking on-call services.

With the advent of Social Media, customer engagement on various sites via Geotagging has also given way to customer loyalty and branding for the organization.